FAQs
Most frequent questions and answers
How to order ?
Ordering takes only few minutes:
Place your order by clicking Buy Now for the product you wish to order.
Fill your details in the ordering form which are necessary to ship your order at your door step.
We do not take any order on phone or via email and we do not have retail outlets.
What about the safety of my Photos ?
We know your privacy is important to you and it is important to us as well. Your photos are 100% safe with us and are only accessed by our team.
Time to process my order ?
Your order is processed within 2 to 3 hours after you send photos. We usually dispatch your parcel on the same day.
Where all do you deliver ?
We deliver throughout India, we use premium courier partners such as Delhivery, Blue Dart, FedEx, etc.
What are Shipping Charges ?
We provide Free Shipping throughout India.
Is Cash On Delivery available ?
Yes, we understand you may be worried buying online. That’s why we are flexible. We render a Cash On Delivery payment method in order to enjoy the service.
Please note:- In case your Pin Code is not serviceable for Cash On Delivery.
You should make Online Payment.
How long does it take to deliver my order ?
After you send your photos.
For urban cities like Delhi, Mumbai, Kolkata, Hyderabad, Bengaluru, etc. It will take 3-4 Business Days.
And it will take 4-7 Business Days for other cities.
Is my order trackable ?
Yes, we will send you the tracking ID of your parcel through our Whatsapp number.
Will my gift look exactly as it is seen on the website?
Yes, all the products are delivered as shown on the website.
Can I return my product and get a refund ?
Gifts King will not accept any returns other than:-
- The goods which are faulty.
- Damaged In-transit.
What if I received a product in damaged condition ?
In case you receive a product in damaged condition, you have to inform our team at +91 88660 66020 immediately for further procedure. Depending upon the product, decision will be taken by our team regarding it.