These are the frequently asked questions by our website visitors and customers. Hope it might help you!
How to order?
- Ordering takes only few minutes:
Place your order by clicking Buy Now for the product you wish to order. Fill your details in the ordering form which are necessary to ship your order a your door step. We do not take any order on phone or via email and we do not have retail outlets.
What about the safety of my Photos?
- We know your privacy is important to you and it is important to us as well. Your photos are 100% safe with us and are only accessed by our team.
Time to process my order?
- Your order is processed within 2 to 3 hours after you send photos. We usually dispatch your parcel on the same day.
Where all do you deliver?
- We deliver throughout India, we use premium courier partners such as Blue Dart, FedEx, etc.
What are Shipping Charger?
- We provide Free Shipping throughout India.
Is Cash On Delivery available?
- Yes, we understand you may be worried buying online. That’s why we are flexible. We render a Cash On Delivery payment method in order to enjoy the service.
- Please note:- In case your Pin Code is not serviceable for Cash On Delivery.
You should make Online Payment..
How long does it take to deliver my order?
- After you send your photos.
For urban cities like Delhi, Mumbai, Kolkata, Hyderabad, Bengaluru, etc. It will take 3-4 Business Days.
And it will take 4-7 Business Days for other cities..
Is my order trackable?
- Yes, we will send you the tracking ID of your parcel through our Whatsapp number.
Will my gift look exactly as it is seen on the website?
- Yes, all the products are delivered as shown on the website.
Can I return my product and get a refund?
Gifts King will not accept any returns other than:-
1. The goods which are faulty.
2. Damaged In-transit.
What if I received a product in damaged condition?
- In case you receive a product in damaged condition, you have to inform our team at +91 88660 66020 immediately for further procedure. Depending upon the product, decision will be taken by our team regarding it.